Un CFO pregunta dónde se fuga el gasto Microsoft. Un CIO pregunta si los Cloud PC están listos. Un responsable de seguridad pide evidencia. Un MSP pregunta cómo repetir el trabajo. Un propietario de migración pregunta por qué las aplicaciones siguen bloqueando la entrega. Empiece ahí.
Los grupos de solución coinciden con cómo los equipos describen el problema antes de saber el nombre del producto: evidencia de preparación, control operativo o presión de costes y modernización.
Postura y preparación
Para equipos a los que se les pregunta si el tenant, los dispositivos, los planes Copilot o el despliegue Cloud PC están listos y que necesitan evidencia antes de que la decisión ya esté tomada.
Microsoft 365 security and conformity
Microsoft 365 Copilot readiness
ISO compliance and audit readiness
Intune reporting, drift, and device troubleshooting
Windows 365 and Cloud PC
Control operativo
Para equipos atascados entre licencias, offboarding, carga de soporte, ejecución agentic y presión de auditoría. EtherInsights proporciona la evidencia; EtherAssist ayuda a que el trabajo se haga.
Microsoft 365 licence management and offboarding
IT operations and compliance
Agentic operations
Coste y modernización
Para equipos cargando preguntas de gasto cloud, plazos Windows 11, incertidumbre de apps heredadas y presión de entrega MSIX o AppAttach en el mismo programa.
Cloud cost optimisation
MSIX packaging and deployment
Agentic app packaging
Application modernisation and migration
Las doce rutas
Elija la ruta que mapea al bloqueador de hoy.
Cada tarjeta empieza desde una presión que su equipo o cliente puede reconocer, luego apunta a la ruta del producto y al siguiente paso práctico.
Cloud cost optimisation
Most organisations do not have a cloud cost problem. They have a visibility and ownership problem. Waste hides across Microsoft 365 licences, oversized Azure resources, idle environments, and reporting gaps, so savings work stalls before action starts.
Licence allocation, user lifecycle changes, and offboarding are often handled as separate tasks. That creates shelfware, missed reclaim opportunities, inconsistent access removal, and weak audit evidence when users join, move, or leave.
IT and compliance teams face repeat questions, troubleshooting load, documentation gaps, and audit pressure, but generic AI tools create data-control concerns and manual work still absorbs specialist time.
IT and MSP teams want AI to move repeat work forward, but unmanaged agents create risk when context, approvals, scripts, and evidence are not controlled.
Compliance work slows down when policies, assessments, process evidence, procedures, owners, and audit notes live across documents, spreadsheets, and inboxes. Teams need a controlled way to prepare ISO evidence without turning compliance into a one-off scramble.
MSIX is the modern Microsoft deployment format, but the path from a legacy Windows application to a signed, deployed MSIX is narrow. Installer media is often lost, in-house MSIX skills are scarce, manifest and signing pitfalls surface late, and targets have diverged across Intune (MSIX or IntuneWin), Azure Virtual Desktop AppAttach, and Windows 365 (MSIX or IntuneWin; Windows 365 does not currently support AppAttach).
Application packaging slows when installers are missing, package routes are unclear, and endpoint teams need MSIX, MSI, PowerShell App Deployment Toolkit, and Intune-ready outputs without rebuilding each app by hand.
Legacy applications become migration blockers when installer media is missing, packaging routes are unclear, or teams cannot see the real application footprint early enough in the programme.
Security baselines, overlay catalogues, Secure Score, Copilot readiness, and Zero Trust coverage sit across different admin centres, reports, and spreadsheets. Teams struggle to prove conformity against Microsoft's published baselines, CISA SCuBA, or NSA CISS, and drift between assessment and remediation is rarely visible before an audit or incident.
Copilot rollouts stall when sharing, licensing, or labelling gaps only surface at go-live. Readiness signals across licensing, data governance, sensitivity labels, sharing posture, and Purview coverage sit in different admin centres and rarely land in one place before deployment, so remediation happens post-launch when it is slower and more visible.
Intune reporting, drift, and device troubleshooting
Intune surfaces device state through separate reports, and tenant configuration drift, failing compliance, patch gaps, Windows 11 readiness blockers, and BitLocker or Defender issues are often discovered one device at a time. Teams rebuild the same evidence for every review, every audit, and every escalation.
Windows 365 programmes stall when design, deployment, configuration, and day-two control each sit in a different admin centre. Cohort design is compressed, rollout waves hit unclear assumptions, Cloud PC configuration drifts silently once the estate is live, and migration baselines from Azure Virtual Desktop or legacy VDI rarely join the same operating record.
Cuando un equipo no puede probar de dónde vienen el gasto, deriva, riesgo, problemas de dispositivo o demanda Windows 365, EtherInsights transforma el parque en evidencia y siguientes acciones.
Cuando los equipos necesitan ayuda IA pero no pueden arriesgar prompts sueltos, contexto no gestionado o respuestas no rastreadas, EtherAssist mantiene el soporte day-two gobernado.
Cuando las aplicaciones están reteniendo planes Windows 11, Intune, AVD o Cloud PC, Forge mueve al equipo de instaladores perdidos a paquetes modernos.