Solutions

Find the route by the stakeholder pressure.

A CFO asks where Microsoft spend is leaking. A CIO asks whether Cloud PCs are ready. A security lead asks for evidence. An MSP asks how to repeat the work. A migration owner asks why applications are still blocking delivery. Start there.

Find your solution routeBook a Microsoft estate review
Solution discovery map with a central hub connected by flow lines to pictographic solution-category glyphs across the Microsoft estate.

How the routes are grouped

Three commercial moments, 22 technical routes.

The solution groups match how teams describe the problem before they know the product name: readiness evidence, operating control, or cost and modernisation pressure.

Posture and readiness

For teams being asked whether the tenant, devices, Copilot plans, or Cloud PC rollout are ready and who need evidence before the decision is already made.

  • Microsoft 365 security and conformity
  • Microsoft 365 tenant backup and drift
  • Microsoft 365 Copilot readiness
  • ISO compliance and audit readiness
  • Intune reporting, drift, and device troubleshooting
  • Windows 365 and Cloud PC
  • Windows 365 migration

Operating control

For teams stuck between licensing, offboarding, support workload, agentic execution, and audit pressure. EtherInsights provides the evidence; EtherAssist helps the work get done.

  • Microsoft 365 licence management and offboarding
  • Microsoft 365 for MSPs
  • SMB AI assistant
  • IT operations and compliance
  • Agentic operations

Cost and modernisation

For teams carrying cloud spend questions, Windows 11 deadlines, legacy app uncertainty, and MSIX or AppAttach delivery pressure in the same programme.

  • Cloud cost optimisation
  • Azure VM right-sizing
  • Legacy apps
  • MSIX packaging and deployment
  • Agentic app packaging
  • Application modernisation and migration

The 22 routes

Pick the route that maps to today's blocker.

Each card starts from a pressure your team or customer can recognise, then points to the product route and the next practical step.

Cloud cost optimisation

Most organisations do not have a cloud cost problem. They have a visibility and ownership problem. Cloud waste hides across Microsoft 365 licences, oversized Azure resources, idle resources, cloud storage, and reporting gaps, so savings work stalls before action starts.

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Azure VM right-sizing

Azure virtual machines often stay sized for yesterday's peak, an old migration assumption, or a cautious launch window. Finance sees the monthly charge, but IT needs workload evidence, ownership, and a safe action path before resizing compute.

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Microsoft 365 licence management and offboarding

Licence allocation, user lifecycle changes, and offboarding are often handled as separate tasks. That creates shelfware, missed reclaim opportunities, inconsistent access removal, and weak audit evidence when users join, move, or leave.

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Microsoft 365 for MSPs

MSPs manage many customer Microsoft 365 estates, but QBR reporting, licence reclaim, security evidence, and service delivery often depend on separate spreadsheets, portal exports, and senior engineer judgement.

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Microsoft 365 security and conformity

Security baselines, overlay catalogues, Secure Score, Copilot readiness, and Zero Trust coverage sit across different admin centres, reports, and spreadsheets. Teams struggle to prove conformity against Microsoft's published baselines, CISA SCuBA, or NSA CISS, and drift between assessment and remediation is rarely visible before an audit or incident.

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ISO compliance and audit readiness

Compliance work slows down when policies, assessments, process evidence, procedures, owners, and audit notes live across documents, spreadsheets, and inboxes. Teams need a controlled way to prepare ISO evidence without turning compliance into a one-off scramble.

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Microsoft 365 tenant backup and drift

A bad Conditional Access change or a compromised admin does not delete files first; it rewrites tenant configuration. Microsoft's audit log answers "who changed what" for around 30 days and native policy snapshots keep 7 days, so most teams hold no lasting copy of the layer that actually controls access.

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SMB AI assistant

Small business owners carry too many repeat questions, admin tasks, policy notes, and customer replies themselves. Generic AI can help, but it often feels too open-ended and does not turn everyday work into reusable business output.

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Microsoft 365 Copilot readiness

Copilot rollouts stall when sharing, licensing, or labelling gaps only surface at go-live. Readiness signals across licensing, data governance, sensitivity labels, sharing posture, and Purview coverage sit in different admin centres and rarely land in one place before deployment, so remediation happens post-launch when it is slower and more visible.

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Agentic operations

IT and MSP teams want AI to move repeat work forward, but unmanaged agents create risk when context, approvals, scripts, and evidence are not controlled.

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IT operations and compliance

IT and compliance teams face repeat questions, troubleshooting load, documentation gaps, and audit pressure, but generic AI tools create data-control concerns and manual work still absorbs specialist time.

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Intune reporting, drift, and device troubleshooting

Intune surfaces device state through separate reports, and tenant configuration drift, failing compliance, patch gaps, Windows 11 readiness blockers, and BitLocker or Defender issues are often discovered one device at a time. Teams rebuild the same evidence for every review, every audit, and every escalation.

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Windows 365 and Cloud PC

Windows 365 programmes stall when design, deployment, configuration, and day-two control each sit in a different admin centre. The Microsoft 365 admin center, Intune, Azure portal, and Windows 365 views each show part of the picture. Cohort design gets compressed, rollout waves hit unclear assumptions, Cloud PC configuration drifts once the estate is live, and migration baselines from Azure Virtual Desktop or older virtual desktop infrastructure rarely join the same operating record.

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Windows 365 migration

VDI exits stall when source cloud desktops, users, snapshots, scheduling, and post-migration cleanup are managed as separate manual tasks. Azure Virtual Desktop, AVD personal desktops, standalone Azure VMs, and custom image paths each need validation before they can land safely in Windows 365.

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Legacy apps

Old line-of-business apps still drive the business, but the install media has been lost for years, the vendor portal is gated or gone, and nobody is sure if the software will run on Windows 11 or a Cloud PC. Migration programmes stall while teams hunt for installers that may never turn up.

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Omnissa App Volumes migration

A Horizon or Omnissa App Volumes platform refresh gets planned, but the applications on it, often packaged years ago as ThinApp or a native install, are the part nobody wants to touch. The original ThinApp sequencer project or installer media is usually long gone.

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Citrix application modernisation

A Citrix Virtual Apps and Desktops or DaaS refresh gets planned, but several published applications were packaged as App-V years ago, or as a native install with the original media long gone, and nobody wants to be the one who breaks a working session-host app.

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Parallels RAS application packaging

A Parallels RAS estate still delivers legacy Win32 applications that predate RAS 19's Application Packages feature, with installer media that's frequently missing and no in-house MSIX packaging capacity to close the gap.

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MSIX packaging and deployment

MSIX is the modern Microsoft deployment format, but the path from a legacy Windows application to a signed, deployed MSIX is narrow. Installer media is often lost, in-house MSIX skills are scarce, manifest and signing pitfalls surface late, and targets have diverged across Intune (MSIX or IntuneWin), Azure Virtual Desktop AppAttach, and Windows 365 (MSIX or IntuneWin; Windows 365 does not currently support AppAttach).

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MSIX packaging for developers and ISVs

Developers and ISVs already compile a working Windows desktop app, but shipping it as MSIX means a Windows SDK dependency on the build agent, a signing step bolted on afterwards, certificate handling nobody owns, and no reliable way to fail a build when the package is wrong.

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Agentic app packaging

Application packaging slows when installers are missing, package routes are unclear, and endpoint teams need MSIX, MSI, PowerShell App Deployment Toolkit, and Intune-ready outputs without rebuilding each app by hand.

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Application modernisation and migration

Legacy applications become migration blockers when installer media is missing, packaging routes are unclear, or teams cannot see the real application footprint early enough in the programme.

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Mapping

Product mapping

EtherInsights

When a team cannot prove where spend, drift, risk, device issues, or Windows 365 demand are coming from, EtherInsights turns Microsoft 365 cost optimisation and reporting into evidence and next actions.

Supports 10 solution routes

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EtherAssist

When teams need AI help but cannot risk loose prompts, unmanaged context, or untracked answers, EtherAssist keeps day-two support governed.

Supports 10 solution routes

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EtherApps Forge

When applications are holding back Windows 11, Intune, AVD, or Cloud PC plans, Forge moves the team from missing installers to modern packages.

Supports 7 solution routes

Explore product

By Microsoft technology

Solutions by Microsoft technology.

Most Microsoft estate problems arrive labelled by the technology that is hurting: an Azure bill nobody can explain, Copilot licences sitting idle, Intune devices failing silently, a legacy app blocking Windows 11. Start from the technology; we will show you the pressure it maps to.

AI

Governed AI help for IT and compliance teams that cannot risk loose prompts or untracked answers.

See how we help

AI for SMB

A plain-language AI assistant for small businesses that need answers today, not another IT project.

See how we help

Azure

Find where Azure spend is leaking and take the savings evidence to finance.

See how we help

Azure virtual machines

Right-size over-provisioned VMs with evidence before the next invoice lands.

See how we help

Azure Virtual Desktop

Get the applications ready so AVD and Cloud PC plans stop stalling on packaging.

See how we help

Legacy app compatibility

Recover apps with lost installers or vendors and keep them running on Windows 11.

See how we help

Microsoft 365

Prove tenant security posture and catch configuration drift before an auditor does.

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Microsoft 365 Copilot

Know which users are ready for Copilot and which licences are sitting idle.

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Microsoft 365 for MSPs

Run licence, security and cost reporting across every customer tenant without per-tenant rework.

See how we help

Microsoft Entra ID

Back up Conditional Access and Entra configuration to immutable storage you own, and see who changed what.

See how we help

Microsoft Intune

See failing devices, policies and apps before the tickets arrive, with reports Intune does not give you.

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MSIX

Turn legacy installers into MSIX and AppAttach packages your deployment pipeline can trust.

See how we help

Windows 365 and Cloud PC

Size, cost and evidence a Cloud PC rollout before the licences are committed.

See how we help

Windows 365 migration

Move from AVD, legacy VDI or Azure VMs to Windows 365 with a guided, tracked migration.

See how we help

Proof

Signals from solution-led buying routes

Finance conversations route toward cost visibility and savings evidence.

Security and IT operations conversations route toward tenant control, AI governance, and repeatable remediation.

Migration and endpoint conversations route toward packaging, MSIX, Intune, Windows 365, and Azure Virtual Desktop delivery.

Explore product fitBook a Microsoft estate review

Resources

Related content

Azure cost management articles

Read published thinking on cloud waste, Microsoft-estate visibility, and owner-led optimisation.

Open resource

IT operations and compliance articles

Review guidance on secure AI operations, workflow repeatability, documentation, and audit readiness.

Open resource

Application modernisation articles

Explore capture-first packaging, migration readiness, and modern Windows delivery topics from the portfolio.

Open resource

Media and portfolio updates

See official announcements and curated coverage connected to the EfficientEther portfolio.

Open resource