Agentic AI for day-two IT
Secure agentic AI for IT, compliance, and MSP teams.
EtherAssist is a secure AI assistant for IT professionals: troubleshoot faster, document work, and support audits. MSPs can repeat the same controlled workflow across customers. Regional hosting, redaction, and admin oversight are built in.
14 days. No credit card. Choose UK, EU, or US hosting on day one.
What EtherAssist does
Agentic AI first. Compliance evidence next to it.
Run multi-step IT workflows with triage, knowledge capture, regional hosting, and reviewable history. Keep support useful without losing control.
Agentic AI for day-two operations
Run multi-step workflows with scheduling, handoffs, and reviewable history. Keep automation auditable as usage grows.
See agentic operations →
Compliance AI assistant and policy support
Use the compliance AI assistant to draft policies, review gaps, and prepare audit evidence across ISO 27001, ISO 42001, NIS2, DORA, and SOC 2.
See ISO and audit readiness →
IT operations AI assistant
Use plain-language triage, likely root cause, and admin-centre links to reduce repeat escalations.
Triage and supportRegional hosting and admin oversight
Choose UK, EU, or US hosting. Add redaction, reporting, and run history so teams stay in control.
Trust and controlsSecure knowledge capture
Capture operational knowledge with redaction, evidence-pack support, and audit-ready outputs built in.
Knowledge and evidenceCustomer-controlled data
Customer data stays under customer control and is not used for model training.
Data controlReviewable run history
Every workflow run keeps timestamps, attribution, handoffs, and outputs reviewable. Service and audit teams see the same evidence trail.
Audit trailProduct walkthrough
See EtherAssist in action.
A guided walkthrough of triage, workflow execution, documentation, and compliance support in one controlled experience.
- Triage on a live ticket with tenant-aware context and admin-centre links.
- A multi-step workflow run with handoffs, schedule, and reviewable history.
- Trust controls: region selection, redaction, reporting, and run history.
Inside the platform
Real views from inside EtherAssist.
Five day-two views: dashboards, diagrams, editable Draw.io, safe PowerShell drafts, and ISO policy creation.
Free practitioner ebook
The IT Support and Compliance Assistant Handbook
See how an AI assistant can help with support questions, troubleshooting, documentation, and compliance preparation while people stay in control.
Includes practical examples, decision frameworks, diagrams, a 90-day operating plan, a glossary, and source references.
Get the free handbook
Who it is for
Built for IT operations and the compliance teams that sign off on AI.
AI for MSP teams and IT operations
Service desks, ops leads, and MSPs use EtherAssist for triage, workflow runs, PowerShell drafts, and reviewable history.
Book a demo →For compliance, GRC, and audit leads
Compliance and risk teams use EtherAssist to draft policies, capture evidence, and support ISO 27001, ISO 42001, NIS2, DORA, and SOC 2 work.
See compliance support →Pricing
Choose the model that fits your rollout.
Start with a demo or 14-day trial, then move into either a per-user subscription or a metered plan for variable usage and broader operational rollout.
The default route is simple: demo or trial first, then standard subscription for steady adoption. Teams with more variable usage can switch to metered billing during onboarding.
Standard subscription
£16.00/ user / month
Best for teams standardising EtherAssist across day-two operations.
- Includes
- Full standard feature set for troubleshooting, workflow execution, and documentation support
- Operations
- Workflow execution with run history, auditability, and admin controls
- Trial
- 14-day free trial included before commercial rollout
Billed monthly. Cancel anytime.
Metered plan
Token-based pricing
A better fit for teams that prefer monthly usage billing or variable adoption across users.
Detailed token rates are available during demo or onboarding.
Book an AI controls demoFAQ
Questions IT, compliance, and MSP teams ask before they start a trial.
Trust controls, operational fit, regional hosting, and rollout governance: the things teams ask before controlled AI adoption.
Is EtherAssist suitable for internal IT teams and MSPs?
Yes. EtherAssist supports both internal IT operations and managed-service delivery environments. MSPs can deploy it across multiple customer tenants with tenant-scoped access controls and role-based admin.
What makes EtherAssist different from a standard AI chatbot?
EtherAssist is built for operational IT and compliance work, not general conversation. It brings scoped context from your tickets, logs, and knowledge sources, supports controlled workflows, maintains audit trails, and includes redaction and admin controls that generic chat tools do not provide.
Where is my data stored?
EtherAssist supports UK, EU, and US data residency. You choose your preferred region at setup, and customer data stays under customer control with tenant-scoped access, redaction, and oversight features designed for security-conscious teams.
Does EtherAssist support compliance frameworks?
Yes. EtherAssist supports framework-related work such as gap review, policy drafting, checklist creation, and evidence preparation across common standards and regulations. It helps teams work faster while keeping outputs reviewable and auditable.
What is included in the 14-day free trial?
The 14-day free trial gives full access to EtherAssist Standard features including triage workflows, agentic task execution, knowledge capture, and compliance tools. No credit card is required.
Controlled rollout
Keep agentic AI useful, reviewable, and easier to defend.
Troubleshooting, scripting, documentation, and workflow support in one Microsoft-centric operating model.
Customer data stays under customer control with regional hosting, redaction, reporting, and admin oversight.
Pairs with EtherInsights so posture, drift, and Copilot findings flow into reviewable remediation evidence.