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The IT Support and Compliance Assistant Handbook
See how an AI assistant can help with support questions, troubleshooting, documentation, and compliance preparation while people stay in control.
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Secure agentic AI for IT, compliance and MSP teams.
Ask the way you would ask a colleague. EtherAssist answers with a checklist, a script or a policy draft, and connected tools can't change anything until you approve that exact call.
14-day trialNo credit cardUK, EU or US hosting
Asked: “Create a concise troubleshooting checklist for an Intune device that will not sync.” The answer above is the real output.
The same questions reach your team every week.
Most of them were answered before. The answer just sits in an old ticket, one engineer's head or last year's audit folder.
Service desk and IT operations
The same Intune ticket is solved again by whoever picks it up.
EtherAssist returns the checklist, with handover notes the next person can follow.
Compliance and audit leads
Evidence is pulled together from inboxes in the week before the auditor arrives.
Draft packs for ISO 27001, ISO/IEC 42001, Cyber Essentials, GovAssure and NIS2, for your reviewer.
MSP engineers
Each client is handled a little differently, because the know-how sits with one person.
The same triage for every client, scoped to one tenant at a time.
Ask in plain language. Get work you can hand on.
Three real requests and what EtherAssist sent back. Pick one to read the full output.
Purpose, scope, four controls with requirement, evidence prompt and owner, and a version table. It stays a draft until your reviewer signs it off.
Watch the 3:43 tourSee EtherAssist in action.
A guided walkthrough of triage, workflow execution, documentation, and compliance support in one controlled experience.
Answers for your security lead, before the trial starts.
The four questions every security review asks of an AI assistant.
ISO 27001ISO 9001ISO/IEC 42001
Where are our requests processed?
Pinned to your region: UK, EU or US. You choose the region when you set up.
Is our data used to train models?
No. Customer data stays under your control and is not used for model training.
Can it change anything on its own?
No. Connected tools can't change anything until you approve that exact call.
What can we show an auditor?
Your admin's limits, such as web search off, Microsoft-only sources and IT topics only, and an audit log. Stored history can be masked, purged on a schedule, or exported per user.
Team sizePer monthPer year
3 people£48£576
5 people£80£960
10 people£160£1,920
Billed monthly. Cancel anytime.A metered token plan suits variable use. Rates are shared in a demo or during onboarding.Also on Microsoft Marketplace.
Questions teams ask before they start a trial.
Does it replace our auditor?
No. It prepares documents and evidence for review. Certification stays with your auditor.
Which frameworks does it help with?
Draft packs for ISO 27001, ISO/IEC 42001, Cyber Essentials, GovAssure and NIS2, plus DORA, for your reviewer.
Can an MSP use it across clients?
Yes. Triage runs the same way for every client, scoped to one tenant at a time.
How is it different from AI governance in EtherInsights?
EtherAssist is the assistant your IT team uses. AI governance in EtherInsights shows the AI everyone else in the business uses.
What happens at the end of the trial?
You decide whether to move to a paid plan. The 14-day trial needs no credit card.
Is there a plan for uneven use?
Yes, a metered token plan. Rates are shared during a demo or onboarding.
Take it to the people who decide.
Free documents for this decision, written to be forwarded.
Four reasons teams choose us, and how to check each one.
Most AI tools for IT ask you to trust them. EtherAssist shows you the run history instead.
A price you can read.
Published per user, in pounds, dollars and euros. You know the monthly line before anyone calls you.
EtherAssist: £16.00 per user per month
Try it on your own work today.
Ask a real question from your week and see the governed answer, and its run history, in the first session.
14-day trial, no credit card. Pinned to your region: UK, EU or US.
Three jobs, one supplier.
Microsoft cost and Windows 365, governed AI for IT, and app packaging. One security review and one renewal.
EtherInsights, EtherAssist and EtherApps Forge, each on Microsoft Marketplace
Evidence, not assertion.
A published study of 3,261 packaging cases, 90.68% built automatically, and certification for security, quality and AI management.
ISO 27001, ISO 9001 and ISO/IEC 42001
A UK software company for the Microsoft estate. Listed by Microsoft as a Windows 365 partner, on Microsoft Marketplace, and certified to ISO 27001, ISO 9001 and ISO/IEC 42001.
About EfficientEtherPut it on a real ticket this week.
Start on your own, see it with a practitioner, or ask the question procurement will ask. Every path has a person behind it and a published price.
- TodayA sign-in link by email, then choose UK, EU or US hosting.
- First five minutesAsk a real support or compliance question and see the run history.
- Day 14No card on file, so the trial simply ends if you do nothing.
Put governed AI to work on your support queue.
Ask a real question from your week. Every answer keeps a run history you can show to compliance.
- 14-day trial
- No credit card
- UK, EU or US hosting, chosen at setup
- ISO 27001, 9001 and 42001
Next: a sign-in link by email, then choose your hosting region and ask your first question.
Prefer to see it first? Watch the 90 second tour